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Communications Assessment
OVERVIEW:
This survey focuses on both internal and external communications
activities. By internal communications, we mean the steps groups take to
keep their members, donors, and supporters informed about their work.
Internal communications tools include newsletters, web sites, mailings,
magazines and other publications, and hotlines. By external
communications, we mean the publicity and public relations activities
groups rely upon to deliver their message to their target audiences (which
may include members and supporters, but also include key decision-makers,
other organizations and individuals, and the media). External
communications tools include news releases, media events, speaking
engagements, advertising campaigns, public service announcement campaigns,
brochures, fact sheets and reports. There is frequent overlap between
internal and external communications, but it helps to think of them
separately when developing a communications strategy or determining how to
improve an organization's overall communications capacity.
1. Please provide some information about yourself
INTERNAL COMMUNICATIONS
2. Overall, how would you rate your organization's effectiveness in
communicating with your internal audiences?
Fair
Poor
Good
Excellent
3. Which of the following best describes your staff's ability to fulfill internal communications needs?
Fair
Poor
Good
Excellent
4. Please check what best describes the time your staff has available to plan and implement your organization's internal communications programs?.
More than enough time
About the right amount of time
Not nearly enough time
No time
5. What, if any, best describes the barriers to planning and/or
implementing your internal communications plans?
Lack of skills
Lack of resources ($$, staff)
Other organizational priorities
No barriers exist
Need more training
Lack of time
Other>
If other, please explain
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